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SSO is causing Chrome plugin not to work

Dolly Balsamo Dec 20, 2016 06:01AM PST

The new change to the Chrome plugin requires us to login with a username and password but my company uses SSO to login to AnyPerk so it's not working and is slowing down the browser because it shows up in gcal and when I login initially but I do not have a username and password for anyperk

5 Community Answers

Best Answer
Sue Choi Dec 20, 2016 02:07PM PST

Hi all,

Thanks for your patience!

Our team has updated the Chrome extension to remove this issue. If Chrome hasn't automatically updated the version on its own, you can reinstall it here: https://chrome.google.com/webstore/detail/anyperk-extension/hibhcpjgdocamgallhmphmmjeahifgof?hl=en-US

Let us know if you continue to have the same issue after the updated version has been installed!

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Up 0 rated Down
Grant McNaught Dec 20, 2016 06:48AM PST
I'm having this same problem and decided to uninstall the chrome extension because of it.
Up 0 rated Down
Sue Choi Dec 20, 2016 09:54AM PST AnyPerk Agent
Hi Dolly & Grant,

We apologize for the inconvenience the chrome extension has caused.

Our engineering team is working on getting this fixed asap. I'll follow up as soon as I get more info!
Up 0 rated Down
Ken Hui Dec 20, 2016 01:00PM PST
I have the same problem and would love to be updated once the update is available.
Up 0 rated Down
J. Casalino Dec 20, 2016 01:47PM PST
Same issue here, please keep me updated as I'm uninstalling the plugin for now too.
Up 0 rated Down
Sue Choi Best Answer Dec 20, 2016 02:07PM PST AnyPerk Agent
Hi all,

Thanks for your patience!

Our team has updated the Chrome extension to remove this issue. If Chrome hasn't automatically updated the version on its own, you can reinstall it here: https://chrome.google.com/webstore/detail/anyperk-extension/hibhcpjgdocamgallhmphmmjeahifgof?hl=en-US

Let us know if you continue to have the same issue after the updated version has been installed!

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