I purchased a Regal eTicket earlier today for a movie I was going to see, but never received the ticket. I only received an email with confirmation of my purchase, but not the eTicket. I had to end up buying the ticket at the theater for the full value. Is there a way to request a refund?
It looks like your movie ticket purchase was flagged in our system because it received a high fraud alert based on our security measures.
Your order was been cleared and the tickets were sent the following day. Apologies for any inconvenience.
Let me know if you have any other questions, happy to help!