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Regal eTicket

Nichole Rodriguez Feb 20, 2016 05:34PM PST

I purchased a Regal eTicket earlier today for a movie I was going to see, but never received the ticket. I only received an email with confirmation of my purchase, but not the eTicket. I had to end up buying the ticket at the theater for the full value. Is there a way to request a refund?

3 Community Answers

Best Answer
Sue Choi Feb 22, 2016 12:49PM PST

Hi Nichole,

It looks like your movie ticket purchase was flagged in our system because it received a high fraud alert based on our security measures.

Your order was been cleared and the tickets were sent the following day. Apologies for any inconvenience.

Let me know if you have any other questions, happy to help!

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Up -1 rated Down
Sue Choi Best Answer Feb 22, 2016 12:49PM PST AnyPerk Agent
Hi Nichole,

It looks like your movie ticket purchase was flagged in our system because it received a high fraud alert based on our security measures.

Your order was been cleared and the tickets were sent the following day. Apologies for any inconvenience.

Let me know if you have any other questions, happy to help!
Up -2 rated Down
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Up 0 rated Down
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