Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Cost of product went up with AnyPerk

Erin Feb 16, 2016 01:36PM PST

The cost of TaxAct's Ultimate service went up from 29.99 to 34.99 when using the AnyPerk benefit. What's up with that???

3 Community Answers

Best Answer
Sue Choi Feb 16, 2016 02:34PM PST

Hmm, thanks for flagging this for us! We'll reach out to our rep and make sure that we have the most updated version of the special URL.

I'll follow up as soon as I get an update!

View in conversation


Up 0 rated Down
Sue Choi Feb 16, 2016 02:27PM PST AnyPerk Agent
Hi Erin,

Thanks for reaching out to AnyPerk! I'm sorry to hear you're having issues with the TaxAct perk.

Can you clarify which products you were comparing? It looks like you may have been comparing the discounted Ultimate product to the Premium product (without AnyPerk's) product. However, if you compare the same products, you can see that there are savings.

Let me know, I'd be happy to help!
Up 0 rated Down
Erin Feb 16, 2016 02:31PM PST
Actually I have screenshots that show that post perk, the Ultimate package goes from 29.99 to 34.98. The Premium and Plus all go down, but the Ultimate package goes up!!!
Up 0 rated Down
Sue Choi Best Answer Feb 16, 2016 02:34PM PST AnyPerk Agent
Hmm, thanks for flagging this for us! We'll reach out to our rep and make sure that we have the most updated version of the special URL.

I'll follow up as soon as I get an update!

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

support@anyperk.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete