Support Center

To Return a Purchase

Last Updated: Dec 27, 2017 02:51PM PST
Certain physical merchandise (not e-tickets or hard copy tickets) that is purchased through the Fond website can be returned through us. The return window is 30 days from the date the item was received, and you must also return the item with its packaging.

We will cover return shipping if we ship the incorrect item or it is damaged upon delivery. For other circumstances such as buyer’s remorse or accidentally ordering wrong, the customer has to pay for return shipping.

To get more information about returns, please reach out to support@fond.co. If you'd like to return a specific item, please include your order number. We will respond within 1-2 business days with specific return instructions.

 

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